The Journal of the American Dental Association
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J Am Dent Assoc, Vol 135, No 10, 1366.
© 2004 American Dental Association
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LETTERS

INSURANCE WOES

Ever since Dr. Jeffcoat became the JADA editor, I have always enjoyed reading her editorial views. But her July JADA editorial, "A Double-Edged Sword: Insurance A to Z," has me puzzled.

The article says, "We scheduled her for two surgical visits and contacted her insurance carrier for preauthorization, which was granted." Later, the insurance company changed its mind and denied payment.

What did Dr. Jeffcoat do wrong? It is a problem between the patient and the bogus insurance carrier. Why should Dr. Jeffcoat apologize?



Robert B. Stevenson, D.D.S., M.S.
Columbus, Ohio



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